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Frequently Asked Questions

How can I trust Sanity Cheats?
We have a proven track record with thousands of verified purchases and vouches from real customers. Every product is undetected, tested, and verified before listing.
What is the refund policy?
Due to the digital nature of our products, all sales are final once a product key has been delivered. If you experience a technical issue, contact our support team on Discord and we will do our best to assist you.
How long does it take to receive my product after payment?
Delivery is instant — the moment your payment is confirmed, your product is delivered automatically to your email and customer dashboard. No waiting, no delays.
How do I get support if I have a problem?
Join our Discord server — discord.gg/sanitycheats. Our support team is available 24/7 and typically responds within the hour. We'll get you sorted no matter what time it is.
Are your products undetected?
Yes. We work hard to keep every product safe and updated. If something is ever flagged or under maintenance, we mark it on our status page. However, there is always a risk of random detections or manual bans, so we recommend using a secondary account.
What payment methods do you accept?
We accept all major cards, Apple Pay, Google Pay, and a range of cryptocurrencies. Pay whichever way is easiest for you — everything is processed securely.
Can I use my purchase on multiple devices?
Most products are licensed per device and may need an HWID reset to move to a new machine. Check the product page for the specifics, or ask our support team if you're unsure before buying.
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